Vault Admin Services
Your Path to Smarter Healthcare Administration Starts Here
Martin's Peterbilt employees have access to a benefit advocate through Vault Admin Services to assist you and your dependents with benefit questions. Vault Admin Services is ready to help you get the most from your benefit program by providing support and advocate for you at no cost to you. Get assistance with the following:
Explanation of Benefits (EOB)
Is it unclear to you what the insurance covered on a particular claim and what is your responsibility?
Prescription Challenges
Is the pharmacy telling you that your medication is not covered or charging you full price? Do you need help with an authorization for a medication?
Benefits Questions
Are you unsure if the insurance company will pay for a certain procedure?
Claim Issues
Did you receive a bill from a doctor and don’t know why?
Difficult Situations
Are you having difficulty getting a referral? Has the insurance carrier denied a procedure and you want an appeal?
Connect with Vault Admin Services
8:00am - 5:00pm CST
Toll Free: 866.202.0029
